Ongoing Projets

Call Center Yojana

Haryana Call Center & Electric Bill Collection Center

The Uttar  Haryana Bijali Vitaran Nigam has awarded " a Project "Bejli Sewa Kendra" to NICT. Under the project NICT has  established  necessary infrastructure for computer enabled 24/7 call centers for complaint and redresel monitoring and providing services to citizen for collection of electricity

bill from 8 am to 8 pm.

NICT has established 08  call centers and 02 collection centers at Sonipat, Panipat, Karnal, Kurukshetra, Jind, Yamunanagar and Rohtak.

The feather in the kit of "NICT" under project Bijali Suvidha Kendra is that  UHBVN  had  invited the "NICT" for acceptance of the contract owing to NICT's experience. expertise, competence and knowledge.

Indore & Jabalpur Call Center & Electric Bill Collection Center

In Association with Madhya Pradesh Paschim Vidut Vitaran Co. Ltd, Indore, NICT has implemented a "Project MPEB Call Center" at 20 Zones for better CRM (Customer Relationship Management).

Under the project NICT has  established  necessary infrastructure for computer enabled 24*7 call centers for complaint and  redresel monitoring and providing services to citizen for collection of electricity bill from 10 am to 8 pm.

NICT has established 20  call centers and 20 collection centers in Indore City.

In Jabalpur NICT is successfully providing customer care facility and also
providing immediate solution to users.  

Other Projects